In order for your shipment to be processed, the forwarder you choose needs to know the consignor and consignee details for your shipment.
Here's a brief explanation of these two key roles in freight shipping:
The consignor is the exporter of record for your shipment.
The consignor is usually one of the following:
- Factory where your goods are manufactured
- Sourcing agent, who serves as the main point of contact for your export who takes ownership of the export including finding your factory and arranging necessary documentation
- Origin location if it's different than the factory - it could be the factory's warehouse
If you are shipping FOB, the consignor is responsible until and including loading.
If you are shipping EXW, the consignor is responsible until the goods leave the factory.
The consignee is the importer of record for your shipment. They are also responsible for paying duties and any additional freight charges.
The consignee is usually one of the following:
- You - the person who's placed the booking on Freightos! The buyer of the goods from overseas.
- Your client - if you are representing someone who will serve as the final destination
- If you're shipping to a 3rd party like Amazon, or if your goods stop at an inspection service before they go to the final destination - these parties are NOT the consignee. The importer is the consignee.
If you are shipping EXW or FOB, the consignee is responsible for freight charges once the consignor hands off to the forwarder.